Questions
Straight answers about running an exchange here.
What does it cost?
Nothing. There is no monthly fee and no revenue share. We make our money from the exchange flow that runs through the platform, so the only thing we ask of you is volume.
Do I need my own liquidity or float?
No. You never fund anything. Orders settle against our liquidity, from our wallets.
Can I use my own domain?
Yes. Add the domain in your dashboard, point a CNAME at us, and once it verifies your exchange answers there over HTTPS.
Who pays out my customers?
We do, from our own wallets, under your exchange’s name. You never hold a deposit, fund a float or chase a payout. Someone is on it around the clock, so there is no queue that waits for the morning.
Do you see my customers’ details?
We hold what an exchange needs to work: the order, its addresses and its status. Those addresses are erased on a schedule once an order has ended. There are no customer names, emails or documents anywhere in the system because the platform never asks for them.
What happens if I stop using it?
Your exchange keeps running until you close it. Close it and the storefront stops answering. Orders already open are still settled.
How many exchanges can I run?
One per account. Message us on Telegram if you have a reason to need another.
I lost my password.
There is no reset link, because there is no email address on file to send one to. Message us on Telegram from the account you signed up with and we will sort it out.